Comments on: Bye Comcast, Hello DISH??

By: Sidd

Sidd — Thu, 22 Apr 2010 16:28:54 +0000

AnonyMouse, keep emailing/calling the number in my post and they will work it out. Complain on Facebook and Twitter.

By: Anony Mouse

Anony Mouse — Sun, 18 Apr 2010 19:01:01 +0000

HA… yep… i got the same BS… i think the names they use are automated, because i complained about the junk boxes always breaking / not working, seems they are installing the old boxes even though by FCC regulations they aren’t supposed to…. on top of that, OnDemand has NEVER worked from day one… i sent an e-mail to them and got a response:

Hi there,

I am reviewing this and we’ll give you a call.

Thanks,

Vinisha Chugani

I’ll bet money that’s an AUTOMATED response pulled from a pool of automated responses with different false names attached to them.

By: S1dd.com » Switching to DishHD – Not

S1dd.com » Switching to DishHD – Not — Thu, 12 Nov 2009 22:01:17 +0000

[...] while back when we switched to Dish Network from Comcast, I saw Dish had a set of packages called TurboHD which were HD only. Now we have a new HDTV, a baby [...]

By: Comcast Cont’d S1dd - My Other Blog..

Comcast Cont’d S1dd - My Other Blog.. — Wed, 07 Jan 2009 19:17:45 +0000

[...] Continued from my Previous Post about my dispute with comcast. [...]

By: Sidd

Sidd — Wed, 10 Dec 2008 18:43:57 +0000

Frank Eliason from Comcast responds to my email:

You will receive a call during the day today. I apologize that they have not called yet, but we will ensure this is resolved for you!

From: Siddharth Dalal
Sent: Wednesday, December 10, 2008 1:39 PM
To: Customer Connect1
Cc: [CHQ -- We Can Help]
Subject: Re: Your comment on my blog about Comcast

What happened to this look at the bill and call this morning? Just so you know, I have updated the blog to say that nobody called me from Comcast amongst the three people whom I was expecting a call from.

By: Sidd

Sidd — Wed, 10 Dec 2008 15:19:38 +0000

Two minutes after I sent the email to comcast, I got this response:

“Siddarth

Thanks for getting in touch with us. Ill take a look at what’s going on with your bill. We’ll give you a call in the morning.

Vinisha Chugani”

By: Sidd

Sidd — Wed, 10 Dec 2008 02:45:48 +0000

Here is my email to Mark and I’ll update here if I get any response

Hi Mark,

I am writing to you about your post on my blog – http://www.s1dd.com/2008/12/09/bye-comcast-hello-dish/

My phone number on the account is 4xx 293 xxxx and you can reach me during business hours (ET) at 4xx 962 xxx. I actually got a bill from Comcast for Nov 11 – Dec 11 for 37.25. Then in the Dec 12 – Jan 11 bill, I was rebilled for November for 89 something + tax. If I would have known beforehand I would have modified or cancelled service then. As of now I feel totally cheated. It is like me selling you something for $5 and then coming to you after a month of your using it and saying that it is actually $50. But if it was $50, you wouldn’t have taken it in the first place.

Thanks

Siddharth

By: Comcastcares1

Comcastcares1 — Tue, 09 Dec 2008 19:34:03 +0000

I apologize for the experience.

Customers are requested to notify us if they are not willing to continue with the same service after the promotion. By this way, we can make adjustments on the account to avoid being billed for the regular price.

If you are willing to pro vide the phone number on your account, I will be happy to do my best to assist with the situation.

Thanks!

Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com

By: DISH really doesn’t want returning customers?? S1dd - My Other Blog..

DISH really doesn’t want returning customers?? S1dd - My Other Blog.. — Tue, 09 Dec 2008 19:27:06 +0000

[...] you must know from my previous post about no longer having or wanting Comcast, I’m trying to get [...]